UPS or USPS
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Have not received my order yet.
Is this normal?
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lkrfletcher
I’ve never seen that before. Weird. -
Sometimes UPS hands off to USPS for delivery. And in my experience, most of the time USPS drops the ball.
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Have never thought much of the USPS tracking system.
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glen Regular Contributors Team Grey Sous Vide Canning Dry Cured Sausage Masterbuilt Power User Meat Hack Winner Veteran Kansasreplied to lkrfletcher on last edited by
lkrfletcher Yes, this is a partnership between UPS and USPS whereas UPS makes a regular scheduled pick-up and at some point hands it off to the postal service since they deliver to nearly every address each day. It cuts down on the number of small package deliveries for UPS.
What you as a recipient will notice is the package will take one or two extra days for delivery
Fed-Ex does the same thingGive a man a fish and he eats for a day
Teach a man to fish and he drinks beer for a lifetime -
lkrfletcher Sous Vide Canning PK100 Team Blue Power User Colorado Military Veterans Veteranreplied to glen on last edited by
glen - Thanks - I already missed the deadline for this order, so I guess I get it when I get it now.
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johnsbrewhouse Team Blue Regular Contributors Traeger Power User Sous Vide Canning Washington Gardening Veteranreplied to lkrfletcher on last edited by
lkrfletcher It’s a UPS delay, probably sitting in Aurora at the distribution center. They unload the trailers there and re-sort.
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It hasn’t been scanned into their system yet, I got that message recently, then the following morning it was updated.
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YooperDog Team Orange Masterbuilt Big Green Egg Dry Cured Sausage Sous Vide Canning Power Userreplied to glen on last edited by
glen yep when I worked for USPS both other services would pickup and drop off packages that we would push to the carriers and P/U packages to move to move along their systems.
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mrobisr Team Blue Cast Iron Sous Vide Canning Dry Cured Sausage Masterbuilt Military Veterans Power User Regular Contributors
Yes UPS, FedEX, and Amazon all have final mile contracts with the USPS and while it works well most of the time there are some carriers that will cheat and put delivered to local post office at erroneous times or even when not delivered at all just to meet their own internal deadlines. Now please I’m not saying that the USPS does not have it’s own issues too (we do), but be sure to get as much info as possible before jumping to conclusions.
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processhead Power User Regular Contributors Smoker Build Expert Bowl Choppers Nebraska Veteran Team Camo
I think either Fedex or UPS refer to this shipping option as “SmartPost”.
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So there is no way to determine if UPS will drop to USPS? I finally got my order, but ridiculously late. If this is a standard practice, then I am not sure I will pay for shipping again. Or order small packages again.
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lkrfletcher I don’t post much, but I am a customer service representative here at Walton’s (the other Jonathan) and this is a question we get asked often! Selecting Expedited shipping at the time of checkout is the only current way to avoid a hand off to USPS. Expedited does cost a little bit more but provides the assurance that your package will stick with UPS throughout its duration in transit. I know some customers choose this option exclusively as UPS is usually more reliable than the postal service.
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johnsbrewhouse Team Blue Regular Contributors Traeger Power User Sous Vide Canning Washington Gardening Veteranreplied to jonathan324 on last edited by
jonathan324 I beg to differ with you on the reliability of UPS compared to USPS. I can always rely on UPS being late on the shipment. USPS never has a problem here in the west. UPS is still using old technology in their system, it’s all blackberry based and windows 95. I have talked to a lot of the drivers who end up taking a lot of the flack for poor UPS management decisions. Once the package reaches the local distribution center and is scanned it goes delivery pending no matter who is doing the final mile delivery. Your package could be stuck on a belt or fall off one and still be pending delivery. USPS scans its packages on every move and knows where the are, just like the airports scan luggage. FedEx and UPS use USPS because they deliver packages to home more effectively.
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bocephus Team Orange Power User Canning Masterbuilt Regular Contributors Veteran New Mexico Sous Vide Gardeningreplied to johnsbrewhouse on last edited by
johnsbrewhouse Maybe to your location but not to mine, I have had USPS packages that either sit for days (per tracking) or are sent from my city to another city then come back. UPS and Fed Ex here is a lot more reliable.
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johnsbrewhouse Team Blue Regular Contributors Traeger Power User Sous Vide Canning Washington Gardening Veteranreplied to bocephus on last edited by
bocephus We have that problem with FedEx and UPS, only had that once with USPS and that was because the zip code scanned wrong
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johnsbrewhouse I didn’t mean to suggest one option is better than the other but can see how that may have been interpreted at the end of my last post. Based on what I’ve heard through other customers, I think UPS is typically the preferred method of shipment but I’m glad to hear you haven’t experienced many problems with USPS!
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johnsbrewhouse Team Blue Regular Contributors Traeger Power User Sous Vide Canning Washington Gardening Veteranreplied to jonathan324 on last edited by johnsbrewhouse
jonathan324 No offense taken, opinions are appreciated in the community. UPS hates Walton’s here, my boxes are either late, have holes in them or look like they served time on the front line in Ukraine by the time the get to my door. FedEx is slightly better on the damage front but their on time deliver rate sucks, especially air packages. We just get really good service from USPS on our route, she is even a rural contract carrier and has been for 25 years.
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mrobisr Team Blue Cast Iron Sous Vide Canning Dry Cured Sausage Masterbuilt Military Veterans Power User Regular Contributors
Folks it does depend on location to which carrier can be more relied upon and how the package will be handled. In my location my UPS package is not handed off to USPS, but is straight UPS, so there is a difference due to location. Drivers and offices make a huge difference too, our local PO tries very hard to get packages in and out, other offices well not so much. We had our 40 year UPS driver retire and our package service went from stellar to horrible, but has since went back to acceptable, so comparing locations is not really fair nor does it provide any real solutions to the good or bad, it is all local.
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Jonathon Austin Margaret just found our order here today. We are extremely satisfied with the order & timing from you, much better than I would ever expect from a back ordered product. Thank YOU guys & your team. FEDEX (they have all been doing it for about 10 years now, except the USPS, they are still a bit better here), well, they did another stop & drop (new driver again) at the front door that is never used instead of using the back delivery door where they can just drive around straight through without backing or anything. So, when she found it the box & everything inside was soaking wet, just short of falling apart (had she not discovered it would have), as they had done the ol stop & drop, no knock, no ring, just stop & drop. I think everything will be fine though & we truly appreciate what you guys do!
