Picked up the phone,called them,they said no. But it’s fine

Ordered the PK100 online, can’t wait to try it. I wanted to order it from Walton’s but they showed it on google with free shipping and when I went to checkout it tried throwing $422 on the order for LTL shipping so had to order somewhere else. But I did order the rest of my stuff from Walton’s

Was looking for a new smoker and saw the PK100. It uses sawdust but then noticed you can get pellet smokers which I always have pellets on hand and do like the idea of WiFi like the Louisiana vertical The PK100 is a lot higher priced but if its that much better then maybe I would like it better.Any thoughts? I thought I would call Waltons and ask but when I got the “technical dept” the guy had to type in PK100 and had only been there 3 months He did get back to me but told me I couldn’t use pellets in the PK100 which is not even what I ask him so I am looking for someone a little sharper about smokers